Reengineering seeks to make all processes more efficient by ...

[ETearle]

Reengineering seeks to make all processes more efficient by _____.
 
  a. focusing on the customer
  b. combining, eliminating, and restructuring tasks
  c. implementing minor modifications to current practices
  d. all of the above
  e. answers a and b

Question 2

Nonprogrammed decision-making requires much less search for information to find solutions than does programmed decision-making.
 
  Indicate whether the statement is true or false

[morganmarie791]

Answer to Question 1

e

Answer to Question 2

FALSE