In ______ listening communication is a vibrant, two-way process ...

[Sufayan.ah]

In ______ listening communication is a vibrant, two-way process that involves high levels of attentiveness, clarification, and message processing.
 
  A. active
  B. attentive
  C. interactive
  D. passive

Question 2

In the first phase of resistance to change, there is likely to be a resolution between the forces advocating and resisting the change.
 
  Indicate whether the statement is true or false

[jgranad15]

Answer to Question 1

A. active

Answer to Question 2

False