A manager who is in charge of sales holds a staff role. ...

[Destiiny22]

A manager who is in charge of sales holds a staff role.
 
  Indicate whether the statement is true or false

Question 2

List the three areas that change efforts typically focus on and give an example of techniques available in each area.
 
  What will be an ideal response?

[mammy1697]

Answer to Question 1

TRUE

Answer to Question 2

a, Individual effectiveness: possible techniques include informal training programs, executive development programs.
b, Team effectiveness: on either task activities or team process: one technique is process observation, which frequently uses participant observers.
c, Organization effectiveness: the technique of OD, but only when the total system is the target for change.