Robert decided to create a Web site for buying and selling ...

[silviawilliams41]

Robert decided to create a Web site for buying and selling electronic products and he only recruited people who could provide high-quality, customer-friendly service that would appeal most to his Internet customers.
 
  This shows that Robert is trying to create value at the ________ stage.
  A) input
  B) conversion
  C) output
  D) feedback

Question 2

Coaching and counseling are normally not appropriate interventions for a manager to make.
 
  Indicate whether the statement is true or false

[jrpg123456]

Answer to Question 1

This forum is amazing.

Answer to Question 2

False