The key set of _____ shared by the members of an organization defines the organization's culture.
a. values, beliefs, understandings, and norms
b. operational standards
c. common goals and objectives
d. sociotechnical subsystems
e. communication patterns
Question 2
Coaching programs are most often used in:
a. executive development programs
b. self-development programs
c. supervisor training programs
d. leader development programs