Which of the following is not true about negotiation and dispute resolution?
A. Negotiations and conflict resolution are learnable, transferable skills.
B. The processes can be used in a multitude of work-related and non-work-related situations to obtain better outcomes and improve relationships.
C. In negotiation it is usually not important to build relationships.
D. One's comfort level with negotiation and dispute resolution can be context dependent.
Question 2
Top management shows support for cultural change primarily in its written letters, memos, and directives.
Indicate whether the statement is true or false
Question 3
OD specialists who are internal practitioners typically come from areas of the organization such as finance and manufacturing.
Indicate whether the statement is true or false
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