Author Question: Which of the following characteristics of the job or organization is most likely to be a ... (Read 34 times)

mrsjacobs44 · **on:** Jul 7, 2018

Which of the following characteristics of the job or organization is most likely to be a
facilitating condition for the effectiveness of empowerment?

A) cultural values emphasizing reliable, efficient operations
B) a competitive strategy of low cost, standard product or service
C) a high degree of standardization and formalization
D) repeated transactions in a continuing relationship with customers

Question 2

Google relies on teams to achieve exceptional customer service.

a. true
b. false