Written business correspondence includes: A) E-mail messages ...

[Shelles]

Written business correspondence includes:
 
  A) E-mail messages
 
  B) Business letters
 
  C) Memos
 
  D) All of the above

Question 2

The first step in any professional correspondence is to:
 
  A) Include negative comments
 
  B) State an objective
 
  C) Write a draft message
 
  D) Get it out quickly

[millet]

Answer to Question 1

D

Answer to Question 2

C

[Shelles]

Thanks for the timely response, appreciate it

[bdobbins]

Excellent