Which of the following is one of the benefits of using the balanced scorecard approach?
A) It helps managers avoid using only one measure of performance.
B) It avoids using financial drivers so that it can focus on nonfinancial drivers.
C) It avoids using nonfinancial drivers so that it can focus on financial drivers.
D) It is separate from the strategic management system so that it can focus on financial measures.
Question 2
Elisa, a manager at Thornton Consulting, recently noticed that turnover is particularly high in one of the production units.
Elisa assumes that the turnover is caused by low wages, so she immediately increases the salaries of all employees in the unit. Elisa's actions have most likely been affected by ________.
A) normative decision making
B) uncertainty avoidance
C) bounded rationality
D) acculteration
Examination of the Thyroid Gland, Anterior Approach
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