Encouraging ethical behavior for the purpose of developing competitive advantages will most likely result in all of the following for a firm EXCEPT ________.
A) strategic accomplishment
B) consumer commitment
C) industry resolutions
D) financial success
Question 2
The ability of the production process to make different kinds of products and to adjust the volume of output is known as ________.
A) quality control
B) flexibility
C) dependability
D) innovation
Question 3
The firm that leases the right to use intellectual property is called the ________.
A) leasor
B) licensor
C) licensee
D) franchisee
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