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Author Question: Explain the meaning of product knowledge. What will be an ideal ... (Read 69 times)

vicotolentino

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on: Jul 7, 2018
Explain the meaning of product knowledge.
 
  What will be an ideal response?

Question 2

The American Society for Quality Control developed and refined an international set of quality guidelines which are now called ISO 9000:2000.
 
  Indicate whether the statement is true or false
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shayla

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Reply #1 on: Jul 7, 2018
Answer to Question 1

Product knowledge includes understanding of technological trends, customer needs, and competitive forces affecting the goods the firm produces and sells.

Answer to Question 2

FALSE


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