A good mission statement answers four questions. What are they? ...

[ereecah]

A good mission statement answers four questions. What are they?
 
  What will be an ideal response?

Question 2

Behaviors that contribute to the organization's effectiveness by providing a good working environment are called
 
  What will be an ideal response?

[momolu]

Answer to Question 1

A good mission statement answers these questions:
 Why does the organization exist?
 What is the scope of the organization?
 Who are the customers served?
 What are the products or services offered?

Answer to Question 2

Contextual performance is defined as behaviors that contribute to the organization's effectiveness by providing a good working environment.

[ereecah]

Thanks for the timely response, appreciate it

[blakcmamba]

Gracias!