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Author Question: ________ refers to systems for providing effective and efficient communication with the customer ... (Read 71 times)

rmenurse

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________ refers to systems for providing effective and efficient communication with the customer from the entire organization.
 
  A) Analytical customer relationship management (CRM)
  B) Sales force automation
  C) Collaborative customer relationship management (CRM)
  D) Operational customer relationship management (CRM)
  E) Business intelligence

Question 2

Using a utility computing model, cloud computing helps to transform IT infrastructure costs from a capital expenditure to an operational expenditure.
 
  Indicate whether the statement is true or false



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xMRAZ

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Answer to Question 1

C

Answer to Question 2

TRUE




rmenurse

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Reply 2 on: Jul 7, 2018
Gracias!


ultraflyy23

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Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

 

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