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Author Question: What is meant by denial of service? What will be an ideal ... (Read 17 times)

Themember4

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on: Jul 7, 2018
What is meant by denial of service?
 
  What will be an ideal response?

Question 2

Andrea, the floor supervisor at a call center, calls Bryan, a call attendant, to her office. She reports observing a few critical omissions in his calls, a finding supported by recent employee ratings.
 
  Andrea discusses with Bryan a few ways to improve his productivity. Bryan feels that Andrea is overreacting. Which of the following is a valid observation of this scenario?A) Andrea failed to express an unpopular viewpoint.
  B) Bryan needs to learn to receive feedback.
  C) The office lacks a communication system.
  D) Bryan is self-managing and requires low supervision.
Using MIS ¦ Kroenke, Boyle ¦ 10th Edition
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ashely1112

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Reply #1 on: Jul 7, 2018
Answer to Question 1

Human error in following procedures, or a lack of procedures, can result in denial of service. For example, humans can inadvertently shut down a Web server or corporate gateway router by starting a computationally intensive application. Computer criminals can launch an intentional denial-of-service attack in which a malicious hacker floods a Web server, for example, with millions of bogus service requests that so occupy the server that it cannot service legitimate requests. Finally, natural disasters may cause systems to fail, resulting in denial of service.

Answer to Question 2

B


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