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Author Question: Social CRM is more structured and controlled than traditional CRM. Indicate whether the statement ... (Read 79 times)

Chloeellawright

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on: Jul 7, 2018
Social CRM is more structured and controlled than traditional CRM.
 
  Indicate whether the statement is true or false

Question 2

________ occurs when computer criminals invade a computer system and replace legitimate programs with their own, unauthorized ones that shut down legitimate applications.
 
  A) Encryption
  B) Spoofing
  C) Phishing
  D) Usurpation
Using MIS ¦ Kroenke, Boyle ¦ 10th Edition
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kswal303

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Reply #1 on: Jul 7, 2018
Answer to Question 1

FALSE

Answer to Question 2

D


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