List and briefly explain the five-component model of an ...

[nramada]

List and briefly explain the five-component model of an information system with examples.
 
  What will be an ideal response?

Question 2

In the context of customer relationship management (CRM), a vendor might lose control of the customer relationship.
 
  Indicate whether the statement is true or false

[ladyjames123]

Answer to Question 1

The five components described in the model are: computer hardware, software, data, procedures, and people. These five components are present in every information system, from the simplest to the most complex. For example, when one uses a computer to write a class report, he/she is using hardware (the computer, storage disk, keyboard, and monitor), software (Word, WordPerfect, or some other word-processing program), data (the words, sentences, and paragraphs in the report), procedures (the methods used to start the program, enter the report, print it, and save and back up the file), and people (the user).

Answer to Question 2

TRUE