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Author Question: How does Michael Porter define support business activities? What do they include? What will be an ... (Read 26 times)

ENagel

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on: Jul 7, 2018
How does Michael Porter define support business activities? What do they include?
 
  What will be an ideal response?

Question 2

RFM analysis is a way of analyzing and ranking customers based on on-line survey data.
 
  Indicate whether the statement is true or false


dyrone

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Reply #1 on: Jul 7, 2018
Answer to Question 1

Michael Porter includes four business activities in his definition of support activities. These include:
 Procurement: managing supplier relationships and buying the product inputs.
 Technology management: product research and development and new procedures, methods and techniques.
 Human resources management: managing employee resources.
 Firm infrastructure management: general management of the firm, finance, accounting, legal services, and government affairs.

Answer to Question 2

FALSE


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