Which model can be used to analyze the direct and indirect costs ...

[K@]

Which model can be used to analyze the direct and indirect costs to help firms determine the actual cost of specific technology implementations?
 
  A) supply and demand
  B) return on investment
  C) breakeven point
  D) cost-benefit analysis
  E) total cost of ownership

Question 2

The systems analyst is the catalyst for the entire change process and is responsible for making sure that everyone involved accepts the changes created by a new system.
 
  Indicate whether the statement is true or false

[whitcassie]

Answer to Question 1

E

Answer to Question 2

TRUE

[K@]

Thank you

[whitcassie]

No problemo