Author Question: The collection of Web services that are used to build a firm's software systems constitutes what is ... (Read 54 times)

karateprodigy · **on:** Jul 7, 2018

The collection of Web services that are used to build a firm's software systems constitutes what is known as a service-oriented architecture.

Indicate whether the statement is true or false

Question 2

What are the major factors to consider when performing a strategic systems analysis?

What will be an ideal response?

coreycathey · **Reply #1 on:** Jul 7, 2018

Answer to Question 1

TRUE

Answer to Question 2

One major factor is the structure of the industry the firm is in. For example, what competitive forces are at work in the industry, and what is the basis for competition? What is the nature and direction of change in the industry, and how does the industry use IT?
A second major factor is determining the firm and industry value chains. For example, how is the company creating value for the customer? Are best practices being used and core competencies leveraged? Is the industry supply chain or customer base changing, and what will the effect be? Can the firm benefit from strategic partnerships or value webs? And where in the value chain will information systems provide the greatest value to the firm?
The third major factor to consider is has the firm aligned IT with its business strategy and goals. Have these goals been correctly stated or defined? Is IT improving the right business processes and activities in accordance with the firm's goals? Are we using the right metrics to measure progress?