When compared to a face-to-face setting, an online environment ...

[futuristic]

When compared to a face-to-face setting, an online environment offers ________.
 
  A) greater anonymity
  B) well-defined audience
  C) no context indicators
  D) greater media richness

Question 2

An incidence response plan is created for the purpose of ________.
 
  A) managing discussion forums efficiently
  B) responding to customers' feedback
  C) avoiding chaos and missteps
  D) improving communication modes

[BAOCHAU2803]

Answer to Question 1

A

Answer to Question 2

C

[futuristic]

Thanks for the timely response, appreciate it

[at]

Excellent