According to research on organizational resistance, the four components that must be changed in an organization in order to successfully implement a new information system are
A) environment, organization, structure, and tasks.
B) technology, people, culture, and structure.
C) organization, culture, management, and environment.
D) tasks, technology, people, and structure.
E) costs, tasks, structure, and management.
Question 2
On average, private sector IT projects underestimated budget and delivery time of systems by ________ percent.
A) 30
B) 40
C) 50
D) 60
E) 70
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