Companies often use different relational DBMS for their data ...

[melly21297]

Companies often use different relational DBMS for their data warehouse and operational database.
 
  Indicate whether the statement is true or false

Question 2

The use of live chats as a CRM strategy in the context of customer support will most likely result in ________.
 
  A) high employee turnover costs
  B) decreasing profitability
  C) considerable savings
  D) a decreasing retention rate

[Joy Chen]

Answer to Question 1

FALSE

Answer to Question 2

C

[melly21297]

YES! Correct, THANKS for helping me on my review

[Missbam101]

Great answer, keep it coming