Jonathan has joined a new software company in Manhattan and has ...

[HCHenry]

Jonathan has joined a new software company in Manhattan and has been assigned the task of developing an internal communications system.
 
  He begins the task by assessing how the system will help in efficiently coordinating the projects that the company handles and in determining the feasibility of the system. In the given scenario, Jonathan is in the ________ step of the systems development life cycle.A) testing
  B) planning
  C) design
  D) maintenance

Question 2

Knowledge management refers to ________.
 
  A) investigations that researchers make about roles that intangible assets play
  B) practices that customers use to understand products prior to purchasing
  C) strategies that organizations use to understand the responsibility they have toward society
  D) processes that experts use to categorize public assets

[jlaineee]

Answer to Question 1

B

Answer to Question 2

A