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Author Question: An online retail website has a low rate of customer retention. Which of the following would be the ... (Read 103 times)

lidoalex

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on: Jul 7, 2018
An online retail website has a low rate of customer retention. Which of the following would be the most effective way to help the company increase its retention rate?
 
  A) using uninvited pop-up chat to encourage customers to buy products
  B) using a CRM system to track customer behavior when they visit the site
  C) promoting the website through conventional advertising to gain visibility
  D) building seamless financial workflows

Question 2

________ is a decision support tool, often based on an Excel model, in which the user sets a target value for a particular variable, such as profit/ loss, and tells the program which variable to change to try to reach the objective.
 
  A) Goal-seeking analysis
  B) Goal harvesting
  C) Market basket analysis
  D) Data aggregation


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pallen55

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Reply #1 on: Jul 7, 2018
Answer to Question 1

B

Answer to Question 2

A


lidoalex

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Reply 2 on: Jul 7, 2018
YES! Correct, THANKS for helping me on my review

debra928

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Reply 3 on: Yesterday
:D TYSM

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