The effectiveness objective of an organization determines how ...

[frankwu]

The effectiveness objective of an organization determines how well a process uses its resources.
 
  Indicate whether the statement is true or false

Question 2

Social CRM is an information system that ________.
 
  A) is used by companies to gather data about its employees and improve its human resource decisions
  B) helps companies improve intra-departmental communication and social relationships
  C) is used exclusively by corporate networks to communicate with employees at all levels
  D) helps companies collect customer data from social media and share it among their customer-facing processes

[Jossy]

Answer to Question 1

FALSE

Answer to Question 2

D

[frankwu]

Thanks for the timely response, appreciate it

[jomama]

Gracias!