Author Question: Evaluating customer complaint patterns is an example of an operational customer service process. ... (Read 86 times)

future617RT

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Evaluating customer complaint patterns is an example of an operational customer service process.
 
  Indicate whether the statement is true or false

Question 2

A database is a self-describing collection of integrated records.
 
  Indicate whether the statement is true or false



ilianabrrr

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Answer to Question 1

FALSE

Answer to Question 2

TRUE



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