Author Question: Which of the following is a reason for directly observing end users? A) The analyst gets a ... (Read 151 times)

burton19126 · **on:** Jul 7, 2018

Which of the following is a reason for directly observing end users?

A) The analyst gets a snapshot image of the person or task being observed.
B) Observations are not very time consuming.
C) People often do not have a completely accurate appreciation of what they do or how they do it.
D) Employees will alter their performance if they know that they are being observed.
E) Interviewing is less rich, passive, and often provides ambiguous data.

Question 2

The minimum requirements for a new system are also its mandatory features.

Indicate whether the statement is true or false

Li Jun · **Reply #1 on:** Jul 7, 2018

Answer to Question 1

C
Explanation: C) Sometimes observations can identify nuances that would not be identified during an interview.
CL

Answer to Question 2

TRUE
Explanation: These features are mandatory, and if any of them are missing, the design strategy is useless.
CL