A major disadvantage of closed-ended questions is that useful ...

[nmorano1]

A major disadvantage of closed-ended questions is that useful information that does not quite fit the defined answers may be overlooked as the respondent tries to make a choice instead of providing his or her best answer.
 
  Indicate whether the statement is true or false

Question 2

Data-flow diagrams (DFD) illustrate important concepts about the movement of data.
 
  Indicate whether the statement is true or false

[Jody Vaughn]

Answer to Question 1

TRUE
Explanation: Closed-ended questions are questions in interviews and on questionnaires that ask those responding to choose from a set of specified responses. One disadvantage is these specified responses do not always fit.
CL

Answer to Question 2

TRUE
Explanation: DFDs illustrate important concepts about the movement of data between manual and automated steps and are a way to depict workflow in an organization.
CL