What might a typical CRM architecture look like? What factors ...

[Haya94]

What might a typical CRM architecture look like? What factors should be taken into consideration when designing a CRM architecture?
 
  What will be an ideal response?

Question 2

Process specifications are always produced for input and output operations, such as a read or write operation.
 
  Indicate whether the statement is true or false

[cici]

Answer to Question 1

Typical CRM systems generally follow a client/server architecture. This architecture consists of an application server, a database server for the back end database, and a Web server. The Web server will be important if users will have access to the CRM applications via the Internet. The main factors of interest would be to consider how well it processes queries, how easily the system can grow to accommodate more users, how easy it is for users to access, and how secure it is.

Answer to Question 2

FALSE