Companies develop a marketing ________ of every customer by ...

[ereecah]

Companies develop a marketing ________ of every customer by observing buying patterns and combining this with demographic data.
 
  A) log
  B) profile
  C) call center
  D) CRM system
  E) none of the above

Question 2

In a decision table, contradictions occur when:
 
  A) an important condition is omitted.
  B) when the situation cannot occur because there are two or more conditions that cannot occur at the same time.
  C) identical sets of alternatives require the same action.
  D) rules suggest different actions but satisfy the same conditions.

[tdewitt]

Answer to Question 1

B

Answer to Question 2

D