Author Question: CRM systems are not oriented towards delivering strategic value for an organization. Indicate ... (Read 14 times)

mp14

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CRM systems are not oriented towards delivering strategic value for an organization.
 
  Indicate whether the statement is true or false

Question 2

Knowledge and skill transfer should be an integral part of the ________ plan from day one.
 
  A) integration
  B) migration
  C) implementation
  D) development



laurnthompson

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Answer to Question 1

FALSE

Answer to Question 2

C



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