Approximately 80 percent of merchants use the Address ...

[bb]

Approximately 80 percent of merchants use the Address Verification System, which results in a number of ________, meaning that the merchant may reject a valid order.
 
  A) suspicious hits
  B) false negatives
  C) false positives
  D) positive verifications

Question 2

Conversational marketing is the trend where companies utilize Web 2.0 tools to get feedback from customers.
 
  Indicate whether the statement is true or false

[yasmin]

Answer to Question 1

C

Answer to Question 2

TRUE