Author Question: A description of the nature of service to be provided, the expected performance level of the ... (Read 151 times)

burton19126

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A description of the nature of service to be provided, the expected performance
  level of the service, and the process for monitoring and reporting the service
  level, is information that is typically included in a _________ .
 
  A. SLA B. QoS
 
   C. LAN D. DS

Question 2

Online marketing, facilitated by the Internet, by which marketers can interact directly with customers, and consumers can interact with advertisers and vendors best describes
 
  A) market segmenting.
  B) interactive marketing.
  C) augmented reality.
  D) online brokering.



Leostella20

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Answer to Question 1

A

Answer to Question 2

B



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