Automated warehouses include each of the following except A) ...

[audragclark]

Automated warehouses include each of the following except
 
  A) robots.
  B) mass customization.
  C) devices that expedite product pickup.
  D) RFID and wireless technologies.

Question 2

One critical goal of knowledge management is to retain the valuable know-how that can so easily and quickly leave an organization. In this context, explain with examples what knowledge management systems refer to within an organization.
 
  What will be an ideal response?

[xthemafja]

Answer to Question 1

B

Answer to Question 2

Knowledge management systems (KMS) refer to the use of modern IT (e.g., the Internet, intranets, extranets, Lotus Notes, software filters, agents, data warehouses, Web 2.0 ) to systematize, enhance, and expedite intra- and inter-firm KM.

[audragclark]

Thanks for the timely response, appreciate it

[frankwu0507]

Great answer, keep it coming