Author Question: Current use of sentiment analysis in voice of the customer applications allows companies to change ... (Read 50 times)

Kthamas

  • Hero Member
  • *****
  • Posts: 546
Current use of sentiment analysis in voice of the customer applications allows companies to change their products or services in real time in response to customer sentiment.
 
  Indicate whether the statement is true or false

Question 2

Why is a performance management system superior to a performance measurement system?
 
  A) because performance measurement systems are only in their infancy
  B) because measurement automatically leads to problem solution
  C) because performance management systems cost more
  D) because measurement alone has little use without action



SAUXC

  • Sr. Member
  • ****
  • Posts: 318
Answer to Question 1

TRUE

Answer to Question 2

D



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
 

Did you know?

As of mid-2016, 18.2 million people were receiving advanced retroviral therapy (ART) worldwide. This represents between 43–50% of the 34–39.8 million people living with HIV.

Did you know?

Asthma occurs in one in 11 children and in one in 12 adults. African Americans and Latinos have a higher risk for developing asthma than other groups.

Did you know?

The most common treatment options for addiction include psychotherapy, support groups, and individual counseling.

Did you know?

In 1835 it was discovered that a disease of silkworms known as muscardine could be transferred from one silkworm to another, and was caused by a fungus.

Did you know?

A seasonal flu vaccine is the best way to reduce the chances you will get seasonal influenza and spread it to others.

For a complete list of videos, visit our video library