Author Question: Organizational dimensions of cultural diversity include __________. a. management status, union ... (Read 69 times)

jasdeep_brar

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Organizational dimensions of cultural diversity include __________.
 
  a. management status, union membership, and seniority
  b. management status, union membership, and education level
  c. work experience, union membership, and seniority
  d. work experience, union membership, and education level

Question 2

Which of the following would be considered a sentinel event?
 
  a. Patient who has developed a fatal mediastinal infection 7 days after cardiac sur-gery
  b. Patient who experiences a CVA during a cardiac catheterization
  c. Patient who receives a double dose of a medication in error
  d. Wrong patient scheduled for a chest radiograph



scrocafella

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Answer to Question 1

a

a. Correct: The four layers of diversity, as identified by Gardenswartz and Rowe (1998), and their accompanying dimensions, are as follows: personality dimension (individual differences); internal dimensions (e.g., race, gender, sexual orientation, and physical ability); external dimensions (e.g., income, education level, religion, work experience); and organizational dimensions (e.g., management status, union membership, seniority).
b. Incorrect: The organizational dimensions of cultural diversity include management status, union membership, and seniority. Education level is an external dimension of cultural diversity, not an organizational dimension.
c. Incorrect: The organizational dimensions of cultural diversity include management status, union membership, and seniority. Work experience is an external dimension of cultural diversity, not an organizational dimension.
d. Incorrect: The organizational dimensions of cultural diversity include management status, union membership, and seniority. Work experience and education level are external dimensions of cultural diversity, not organizational dimensions.

Answer to Question 2

A

Feedback
A The unexpected death of a patient is a sentinel event and would require investi-gation by the appropriate hospital committee.
B Does not qualify as a sentinel event.
C Does not qualify as a sentinel event.
D Does not qualify as a sentinel event.



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