This topic contains a solution. Click here to go to the answer

Author Question: A nurse manager works diligently to communicate effectively with the staff. In order to avoid ... (Read 77 times)

KimWrice

  • Hero Member
  • *****
  • Posts: 579
A nurse manager works diligently to communicate effectively with the staff. In order to avoid barriers to communication, the nurse manager should do which of the following? Select all that apply.
 
  a. Be sensitive to cultural differences d. Elicit verbal and nonverbal feedback
  b. Enhance listening skills e. Avoid metacommunication
  c. Communicate aggressively f. Be sensitive to gender differences

Question 2

Managers of successful teams have been shown to have specific characteristics. Name three of these characteristics.
 
  What will be an ideal response?

Question 3

You are employed in a hospital where nurses are unionized. Which of the following situations would you report to the NLRB? Select all that apply.
 
  a. A staff nurse gave a medication to the wrong patient.
  b. A nurse is given a verbal warning because of consistent tardiness.
  c. You were not paid overtime for the extra hours you worked last week.
  d. A nurse was denied a promotion due to failure to provide quality care.
  e. Nurses are being sexually harassed by many of the physicians.
  f. Units are often understaffed and experiencing increased patient falls.



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

tandmlomax84

  • Sr. Member
  • ****
  • Posts: 323
Answer to Question 1

A, B, D, F
Strategies that the nurse manager can implement to avoid barriers to communication include being
sensitive to cultural and gender differences, enhancing listening skills, eliciting both verbal and
nonverbal feedback. The nurse manager should also communicate assertively and utilize
metacommunication. Each of these techniques help to develop rapport with the staff and become a
foundation for the development of trust.

Answer to Question 2

Correct answers should include three of the following points.
o coaching employees (guiding team members in their work; providing skills, knowledge and support to do their work)
o motivating
o communicating (conveying enthusiasm about the work and goals of the team; providing feedback about progress to goals)
o engaging team members in decision making
o developing team members

Answer to Question 3

C, E, F
The issues that you should report to the NLRB include not being paid for overtime; sexual harassment;
and the units' being understaffed, resulting in increased patient falls. Salary issues and environmental
safety issues are under the purview of the union.




KimWrice

  • Member
  • Posts: 579
Reply 2 on: Jul 7, 2018
Gracias!


adf223

  • Member
  • Posts: 304
Reply 3 on: Yesterday
Excellent

 

Did you know?

The U.S. Pharmacopeia Medication Errors Reporting Program states that approximately 50% of all medication errors involve insulin.

Did you know?

More than one-third of adult Americans are obese. Diseases that kill the largest number of people annually, such as heart disease, cancer, diabetes, stroke, and hypertension, can be attributed to diet.

Did you know?

Alcohol acts as a diuretic. Eight ounces of water is needed to metabolize just 1 ounce of alcohol.

Did you know?

The National Institutes of Health have supported research into acupuncture. This has shown that acupuncture significantly reduced pain associated with osteoarthritis of the knee, when used as a complement to conventional therapies.

Did you know?

Cutaneous mucormycosis is a rare fungal infection that has been fatal in at least 29% of cases, and in as many as 83% of cases, depending on the patient's health prior to infection. It has occurred often after natural disasters such as tornados, and early treatment is essential.

For a complete list of videos, visit our video library