The communication of unfairly categorizing someone based on her ...

[tfester]

The communication of unfairly categorizing someone based on her traits is called:
 
  a. false reassurance. c. stereotyping.
  b. being defensive. d. interrupting.

Question 2

The union representative for the nurses at your hospital calls a meeting to discuss the possibility of a strike. Several issues are discussed.
 
  Which statement made by one of the nurses would indicate that further clarification regarding a strike is needed? a. The decision to strike is made only if all union members agree..
  b. The decision to strike occurs if the majority of union members agree..
  c. If a no strike clause is in the union contract, we will not be able to strike..
  d. An advance strike notice must be provided..

[6ana001]

Answer to Question 1

C
Unfairly categorizing someone based on her traits is called stereotyping. False reassurance promises
something that cannot be delivered. Being defensive is acting as if one has been attacked. Interrupting
is speaking before the other person has completed a message.

Answer to Question 2

A
A union strike is an act in which union members withhold the supply of labor for the purpose of
forcing management to accept their terms. Some characteristics of these strikes are the decision to
strike is made if a majority of union members agree (not all members), the union must provide a
contract expiration notice and advance strike notice, mediation is mandatory for dispute settlement,
and the hospital or agency has the option of establishing a board of inquiry before the work stoppage.