A hospital administrator is involved in contract negotiations ...

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A hospital administrator is involved in contract negotiations with the nursing union leaders. To resolve issues:
 
  a. nurses should be assertive to make certain that their view predominates.
  b. both sides should strive to meet the inter-ests of both parties.
  c. the negotiator should use independent problem-solving skills.
  d. the budget should dictate the conditions of the negotiation.

Question 2

A nursing manager is leading a recruitment and retention committee. She manages in a laissez-faire style. Her co-leader is a staff nurse who is very detail oriented. The nurse manager usually leads the meetings.
 
  During the meeting, the staff nurse frequently needs to interject in-formation that has not been presented. She also creates the agenda and communicates informa-tion with other team members. This scenario depicts which type of conflict? a. Competitive
  b. Disruptive
  c. Organizational
  d. Task

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Answer to Question 1

B
Both sides should strive to maintain the poise of the other party in a win-win situation, also known as interest-based bargaining. Each party should gain something, and the solution should be acceptable to both sides. Problem solving, consensus building, and integrative decision making are techniques used to achieve this goal.

Answer to Question 2

D
Task conflict is an awareness of differences in viewpoints and opinions pertaining to a group task.

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