Author Question: The purpose of strategic management is to (select all that apply): a. ensure customer ... (Read 64 times)

leilurhhh · **on:** Jul 7, 2018

The purpose of strategic management is to (select all that apply):

a. ensure customer satisfaction.
b. establish a competitive position.
c. reach strategic objectives or goals.
d. develop the organizational mission.
e. provide a blueprint for operating a business.

Question 2

In Hospital STV, senior administration is strongly oriented toward fiscal and social conservatism. The nursing department is deeply concerned with the provision of quality to the community, which includes a high number of poor and unemployed.

To accomplish the goals of the nursing department, resources need to be allocated that administration is not able to allocate. Nursing and administration: a. Are engaged in shared governance.
b. Are involved in an irreconcilable conflict of interests.
c. Represent separate subcultures in the in-stitution.
d. Represent union and nonunion conflict.

ambernicolefink · **Reply #1 on:** Jul 7, 2018

Answer to Question 1

A, B, C, E
Strategic management involves strategic planning and implementation. It provides a blueprint for operating a business, establishing a competitive position, ensuring customer satisfaction, and reaching strategic objectives or goals.

Answer to Question 2

C
Institutions can have several subcultures, which are represented by unique features and distinct ideologies. Subcultures can be congruent and can support healthy relationships in the organiza-tion, or they may be separated and characterized by tensions that may be irreconcilable and de-structive. From the information given in this scenario, it is not evident that shared governance, union presence, or irreconcilable differences are present.