Author Question: What is management decision-making technology? A) Is subject to human error B) Ensures good ... (Read 18 times)

Sufayan.ah · **on:** Jul 7, 2018

What is management decision-making technology?

A) Is subject to human error
B) Ensures good decision making
C) Eliminates uncertainty and risk
D) Wastes management time

Question 2

The improvement process in which an organization measures its strategies, operations, or internal process performance against that of best-in-class organizations within or outside its industry, determines how those organizations achieved their

performance levels, and uses that information to improve its own performance is known as _____. Fill in the blank(s) with correct word

jojobee318 · **Reply #1 on:** Jul 7, 2018

Answer to Question 1

A

Answer to Question 2

benchmarking
Benchmarking is a tool to assist in quality-of-care decision making. Most recently, it has been defined as an improvement process in which an organization measures its strategies, operations, or internal process performance against that of best-in-class organizations within or outside its industry, determines how those organizations achieved their performance levels, and uses that information to improve its own performance (Sower et al., 2008, p. 4).