Author Question: In 2000, the U.S. Department of Health and Human Services acted to make cultural competence a ... (Read 56 times)

jjjetplane · **on:** Jul 7, 2018

In 2000, the U.S. Department of Health and Human Services acted to make cultural competence a priority in health care. Federal standards were issued that included the following:

a. Clients are expected to agree to medical services, regardless of their cultural be-liefs.
b. Hiring practices of hospitals should not be affected by these standards.
c. Interpreters should be available to all nonEnglish-speaking clients.
d. Nursing staff that are of the same culture as the client should care for the client.

Question 2

A community-based pain management program is being planned for your region. As a coordina-tor of a home care agency, you have been requested to develop a conceptual framework, mission statement, philosophy, and objectives for the program.

In what order will you pursue this endea-vor? a. Objectives, philosophy, and mission statement
b. Philosophy, objectives, and mission statement
c. Philosophy, mission statement, and objec-tives
d. Mission statement, philosophy, and objec-tives

mcarey591 · **Reply #1 on:** Jul 7, 2018

Answer to Question 1

C
Interpreter services should be available at no cost to each client with limited English proficiency at all points of contact, in a timely manner, and during all hours of operation.

Answer to Question 2

D
The development of the mission statement is the first step in defining the purpose and direction of the organization after an assessment has been completed.