Which one of the following would be considered a contextual ...

[imanialler]

Which one of the following would be considered a contextual variable affecting communication?
 
  a. Focusing on what is being said and listening to the entire message
  b. Common language, vocabulary, or codes used to send a message
  c. Conveyance of messages without the use of spoken or written words
  d. Social, cultural, and ethnic expectations for individuals involved in communication

Question 2

In 2005, the World Health Organization (WHO) declared the need for the health care workforce to:
 
  a. reduce medical errors.
  b. organize care around the patient.
  c. provide a service-oriented delivery.
  d. remain in individual scopes of practice.

[miss.ashley]

Answer to Question 1

D

Answer to Question 2

B
In 2005, WHO declared the need for the health care workforce to organize care around the pa-tient and collaborate across disciplines, rather than remain in their individual scopes of practice. All professions, including nurses, need to shift from a service-oriented delivery to a patient- and family-centered collaborative approach. Nurses are an essential part of this team-based care, as they provide a unique clinical perspective to policy development and strategic planning.