Which of the following behaviors build trust between leaders and ...

[saliriagwu]

Which of the following behaviors build trust between leaders and employees in an organization (select all that apply)?
 
  a. Sharing relevant information
  b. Encouraging competition via winners and losers
  c. Reducing controls
  d. Meeting expectations
  e. Avoiding discussion of sensitive issues

Question 2

Referring to a patient as Hispanic or Mexican can contribute to:
 
  a. stereotypes.
  b. cultural competency.
  c. spiritual competency.
  d. diversity.

[hugthug12]

Answer to Question 1

A, C, D
Leadership is founded on trust. Behaviors that build trust include sharing relevant information, reducing controls, and meeting expectations. Trust-destroying behaviors include being insensitive to beliefs and values, avoiding discussion of sensitive issues, and encouraging competition.

Answer to Question 2

A
In patient care of a Mexican versus Hispanic person, the failure to identify differences not only perpetuates stereotypes evaluations but also can cause the clinician to fail in accurately assessing potential conflicts with the cultural values of the patient or important communication barriers.