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Author Question: The conflict management technique where one side gives in to the other side (also referred to as ... (Read 82 times)

segrsyd

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on: Jul 8, 2018
The conflict management technique where one side gives in to the other side (also referred to as smoothing or cooperating) is called:
 
  a. collaborating c. accommodating
  b. compromising d. negotiating

Question 2

Filey (1975) identified five stages of conflict. Which of the following is not one of these stages?
 
  a. antecedent conditions c. manifest destiny
  b. resolution aftermath d. conflict resolution


chreslie

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Reply #1 on: Jul 8, 2018
Answer to Question 1

C
In the seven recognized methods of conflict management, one side giving in to the other is called accommodating. Collaborating occurs when both sides work together to design optional outcomes. Compromising occurs when each side gives up something and gains something in return, and negotiating is when a high-level discussion happens that seeks agreement, but not necessarily consensus.

Answer to Question 2

C
Filey (1975) identified a five-stage process for conflict resolution that is widely accepted. These five stages are: 1) antecedent conditions, 2) perceived and/or felt conflict, 3) manifest behavior (not manifest destiny), 4) conflict resolution or suppression, and 5) resolution aftermath.


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