A disagreement has arisen between two staff nurses. Both have ...

[tingc95]

A disagreement has arisen between two staff nurses. Both have discussed the situation with the manager. The manager feels that that problem is likely self-solving.
 
  How should the manager approach this situation? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Standard Text: Select all that apply. 1. Allow some time to pass to see if the situation resolves.
  2. Support both nurses as they work through this issue.
  3. Provide any resources the nurses may need to help solve the problem.
  4. Intervene if the problem begins to impact client care.
  5. Ignore the situation.

Question 2

A nurse manager is struggling with two marginal nurses and goes to the supervisor for advice. How should the supervisor advise the manager? Note: Credit will be given only if all correct choices and no incorrect choices are selected.
 
  Standard Text: Select all that apply. 1. Continue to be persistent in your work with these nurses.
  2. You can fire them at any time.
  3. Be fair and consistent with them.
  4. You must continuously assess the rest of your staff as you work with these two nurses.
  5. You must continue to address the issues with these nurses as they arise.

[l.stuut]

Answer to Question 1

1,2,3,4
Rationale 1: Many situations resolve themselves with time.
Rationale 2: Support from the manager is important and may lead to self-solving of the problem.
Rationale 3: Depending on the problem, the nurses may need information, time off, or problem-solving practice.
Rationale 4: The manager should intervene if client care begins to suffer.
Rationale 5: The manager must manage this situation.
Global Rationale:

Answer to Question 2

1,3,4,5
Rationale 1: Persistence is a key to being perceived as fair and just.
Rationale 2: Termination practices are governed by strict procedures that must be followed to protect both the manager and the institution.
Rationale 3: Fairness and consistency are keys to being perceived as just.
Rationale 4: The manager must be aware of the impact of marginal nurses on the remainder of the staff.
Rationale 5: The manager cannot ignore any issues that arise with these nurses.
Global Rationale:

[tingc95]

Gracias!

[tranoy]

TYSM