Author Question: Which statement demonstrates correct supervisory feedback? 1. You have been late three times this ... (Read 97 times)

lilldybug07 · **on:** Jul 8, 2018

Which statement demonstrates correct supervisory feedback?

1. You have been late three times this week. Why are you so lazy?
2. I think you ought to be more concerned with finishing one project before starting another.
3. The staff really worked hard on making sure all documentation was completed before the afternoon shift arrived.
4. All the staff need to do a better job.

Question 2

A problem has been identified in the healthcare facility. What should the nurse who has been assigned the task of change agent do next?

1. Develop an alternative plan.
2. Gather data.
3. Collaborate with others.
4. Empower staff.

courtney_bruh · **Reply #1 on:** Jul 8, 2018

Answer to Question 1

3
Explanation: 1. This is an inflammatory statement and is not helpful in redirecting the staff member.
2. This is the manager's opinion, but is really fairly general with no direction as to how the nurse should accomplish this task.
3. Supervisory feedback should focus on behavior and should be specific.
4. This statement is too general and nonspecific.

Answer to Question 2

2
Explanation: 1. Developing alternative plans is done after a diagnosis is made.
2. After the first step of the change process of acknowledging problem, then it is necessary to gather the data necessary to be able to define the problem and develop a plan of action.
3. Collaborating and empowering staff takes place throughout the change process after data is collected in the assessment phase.
4. Collaborating and empowering staff takes place throughout the change process after data is collected in the assessment phase.