Author Question: A staff member has become very disagreeable. The other nurses know this staff member is transferring ... (Read 247 times)

magmichele12 · **on:** Jul 8, 2018

A staff member has become very disagreeable. The other nurses know this staff member is transferring to another unit at the end of the week. The nurses decide to ignore the situation. This illustrates which method of conflict resolution?

1. Accommodation
2. Collaboration
3. Avoidance
4. Passive-aggressiveness

Question 2

Evaluate the following: The patient is labeled as a complainer, and has not been informed of the treatment plan. The patient has no insurance, and the nursing staff is discussing the situation in the hallway.

Choose the principles that have been violated. Select all that apply. 1. Justice
2. Confidentiality
3. Veracity
4. Autonomy
5. Beneficence

kkenney · **Reply #1 on:** Jul 8, 2018

Answer to Question 1

3
Explanation: 1. Accommodation allows a person to try to make a situation better when the he or she is less interested in the situation than the other party and, therefore, just allows the conflict to deflate.
2. Collaboration is when all parties attempt to reach an acceptable solution for all.
3. Avoidance enables the person to withdraw or ignore a situation that is not worth what might be lost if it is addressed. This often occurs when one party in a conflict is leaving.
4. Passive-aggressive behavior makes conflict worse. It is when there is resistance to following through with expectations. This resistance can be obstructionist.

Answer to Question 2

2, 3, 4
Explanation: 1. There is nothing that indicates that justice is not being done for this patient. The patient is in the hospital for care.
2. The discussion in the hallway is not keeping the patient's medical information private.
3. The patient has not been informed of the treatment plan.
4. The patient has not been given information to make decisions regarding care.
5. There is nothing that indicates that harm has come to this patient yet.