An urban hospital decided to sponsor a school-based clinic in a ...

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An urban hospital decided to sponsor a school-based clinic in a nearby ghetto area as part of the services of the hospital. The service is viewed as:
 
  a. Departmentalization by specialty
  b. Departmentalization by function
  c. Departmentalization by territories
  d. Departmentalization by client

Question 2

A hospital recently hired a quality improvement director whose position can be viewed on the organizational chart. The function of this position in the chain of command is to:
 
  a. Offer counsel on managerial problems
  b. Restrain line authority
  c. Perform the routine work
  d. Serve in an advisory capacity

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Answer to Question 1

ANS: D
Departmentalization by client makes sense when service is important and the welfare of the client is of primary interest.

Answer to Question 2

ANS: B
Quality control personnel or control staff do not advise. They control by restraining line authority. They control directly by acting as an agent for a line manager or indirectly through evaluation of procedural compliance and interpretation of policies and reports.