Although the house supervisor demanded a high quality of care, ...

[fox]

Although the house supervisor demanded a high quality of care, the nurse manager's request for more staffing because of increased patient acuity levels was denied. This action by the house supervisor produced what type of conflict?
 
  a. Intrasender conflict
  b. Person-role conflict
  c. Intragroup conflict
  d. Intergroup conflict

Question 2

After working several years in the hospital setting, a master's-prepared nurse was hired at a local university. As a new faculty member, the nurse began to feel overwhelmed with the responsibilities of teaching, professional development, and community ser
 
  The nurse was also expected to develop on-line courses using specific software. Which type of conflict did the faculty member experience?
  a.
  Intrasender conflict
  b.
  Intersender conflict
  c.
  Intragroup conflict
  d.
  Role overload

[bdobbins]

Answer to Question 1

ANS: A
Intrasender conflict originates in the sender, who gives conflicting instructions or expects conflicting or mutually exclusive behavioral responses.

Answer to Question 2

ANS: D
If individuals cannot meet the differing expectations held of them, they will experience role overload.